Our company has been providing life insurance solutions to international and local clients Nationwide. A global company that can offer a complete suite of employee benefits solutions tailor-fitted to clients’ specific requirements. It has an affiliated network of over a thousand hospitals and clinics, and thousands of doctors ensuring access to needed medical services nationwide. Its digital service platforms provide customers with multiple touchpoints for convenient and hassle-free access to benefits andservices. Being a global insurer, our company is regulated by the Insurance Commission of the Philippines and by the Instituto per la Vigilanza Sulle Assicurazioni (IVASS) of Italy.
Job Description:
Sales Revenues
a. Conducts sales activities in order to achieve sales strategies and objectives.
• New business account solicitation
• Repeat business account maintenance.
Account Management
a. Builds productive business relationship with brokers, agents and clients through delivery of quality service
• Takes action and provides feedback on client concerns
• Represents the company in client meetings
Productivity
a.Converts prospects into clients.
• Sales calls including basic presentation to prospective clients and intermediaries
• Prepares sales proposal and conducts follow up meetings.
b. Provides efficient client services by working closely with Group Operations and other support units.
c. Prepares accurate and timely reports as required.
d. Recruit and maintain productive agency force.
Accounts Receivable Management
• Timely tracking and collection of outstanding premium and EOBsa. Conducts self according to established company ethics and professionalism
Sales conduct
• Compliance with regulatory bodies’ laws and regulations
• Compliance with company policies and procedures
• Conformance with company group ethical code
• Stewardship and care of Company resources
Undertakes other tasks that may be reasonably expected of the role and as maybe necessary to achieve the Company’s goals.
Technical Competencies:
1. General Insurance Principles & Practices: Knowledge and understanding of the insurance market, the basic insurance principles and the ability to apply them
2. Product Knowledge: Knowledge and understanding of product features, benefits and exclusions
3. Quality and Timely Completion of Work: Ability to deliver quality results based on data on hand within a specified period of time.
4. Product Market Trends: Knowledge of market trends concerning new products and services aimed at expanding offerings' portfolio and fostering business continuous improvement.
5. Report Writing Skill: Ability to gather and present information using appropriate format, graphical illustrations, etc. to create professional and high quality reports
6. Use of Office Technology: Ability to utilize equipment, office software to effectively perform the job
7. Work Process Analysis and Improvement: Understanding of how process function and interact, investigate options for achieving improvement and make recommendations in improving and redesigning the processes currently in operation
8. Group Insurance Operations Knowledge Familiarity with processes and procedures in group insurance
9. Ecosystem Development Strategy: Ability to leverage on third parties; value chain and customer base, creating a plug-and-play architecture & operating model, to enlarge own service portfolio and customer base
10. Relationship Building: Creating and maintaining ongoing, collaborative and effective working relationships with internal and external partners and customers to achieve the goals of the work unit
11. Presentation Skills: Ability to deliver or present ideas to individuals or groups using a variety of media suited to the characteristics and needs of the audience
12. Analytical Thinking: Ability to identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions
13. Communication: Ability to transfer or convey thoughts and express ideas effectively orally or in writing to individual or group
14. Customer Experience(CX) Journey Design: Ability to improve the overall CX (products/features); to manage and improve all the CX processes/methods/capabilities that help develop and improve its design; to tailor experiences to each account and context through personalized marketing and experiences
15. Customer Experience (CX) Journey Planning and Strategy: Ability to determine how to deliver the highest value experiences and ensure a superior brand experience by engaging customers and leveraging segmentation, customer needs, business objectives, behavioral insights and market intelligence.
16. Work Attitude: Ability to adapt to the working conditions, has serious concern for his job and takes pride in the Company
17. Punctuality: Makes efficient use of Company time, avoids tardiness and unnecessary absences
18. Adherence to Company Policies and Activities: Ability to follow Company rules and its Code of Conduct. Actively participates in Company sponsored activities
19. Thinking Clearly and Analytically: Ability to apply logic and think clearly so as to effectively interpret situations and information before deciding what actions to take.
Behavioral Competencies
1. Lifetime Partnership Behavior
2. Ownership
- An act with pro-activity and passion for excellent performance
3. Simplification
- Make things simple, adapt quickly and take smart decisions
4. Human Touch
- Partner with others, showing empathy and team spirit
5. Innovation
- Embrace differences to make innovation happen
Benefits
1. HMO Upon Regularization
2. Annual Medical Allowance
3. Competitive Basic Salary
4. Flexible Working Hours
5. Corporate Salary Loan (Upon 1 year of employment)
