Account Administrator - Cs

Job Qualifications:
College level or College Graduate
Capacity to multitask and perform effectively under pressure.
Ability to write and present reports.
With experience in online gaming is an advantage.
Computer literate
Okay to work shifting schedule
Job Responsibilities:
Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
Respond promptly to customer inquiries
Communicating with customers through various channels.
Resolving issues and basic troubleshooting technical problems
Manage customers' accounts
Provide assistance for deposits & withdrawals
Handle certain transactions
Providing proactive customer outreach